In my experience, Susan’s work — whether it’s content she developed based on reserach or support of others — has been superb. She is an excellent editor and handles complexity unusually well. For example, she was responsible for the patient stories in Beyond the X-Ray, which meant interviewing cancer patients and then presenting the patient’s experience (logistically and emotionally) as well as the science through easily understood audio, images and text. These stories have been very well received by Museum visitors, doctors and advisors, and by the patients themselves.
Working with Susan was always a pleasure. She has the capacity to be both professionally responsible and personally sensitive. This created a shared work environment that was highly efficient and productive on the one hand, and emotionally stable and respectful on the other.
Susan is an intelligent, insightful developer, and an excellent teammate and coach. Her research is meticulous, her writing first-rate, and her editing skills are amazing.
In 20+ years in the exhibits business, I have rarely met anyone who combines as much intellect, passion, and sensibility as Susan does.
Susan is a talented and attentive exhibit developer who I highly recommend. She is a skilled label writer and researcher, a conscientious communicator, and has a very collaborative approach to working with others. Susan gently encourages her colleagues to consider new ideas and options, and having worked alongside her at the MIT Museum, I admire and appreciate her thoughtfulness.