In my experience, Susan’s work — whether it’s content she developed based on reserach or support of others — has been superb. She is an excellent editor and handles complexity unusually well. For example, she was responsible for the patient stories in Beyond the X-Ray, which meant interviewing cancer patients and then presenting the patient’s experience (logistically and emotionally) as well as the science through easily understood audio, images and text. These stories have been very well received by Museum visitors, doctors and advisors, and by the patients themselves.